2015 was a historic year for the Rusnak Auto Group. For the first time in our history, we received five manufacturer awards of excellence. These awards are given to a select group of dealerships nationwide for overall performance regarding sales performance, facility standards, and customer satisfaction, and we're so honored to have been recognized for such outstandingly prestigious awards.
In order to be considered for the "Porsche Premier Dealer" award, a dealership must demonstrate their ability to meet and exceed the high standards established by Porsche. Along with meeting these standards, the dealership must also be able to show their ability to embrace the Porsche Business Model, which requires a dealership be able to demonstrate that they have met higher standards of performance than all other Porsche dealerships in the country. We're so thrilled that our Rusnak Porsche dealerships were awarded this high recognition.
Rusnak Pasadena Volvo is proud to have been awarded the "Volvo Cars of North America Retailer of Excellence" award. This award recognizes Volvo dealers who excel in all aspects of a dealership's operations. To earn this recognition, we exceeded expectations in customer satisfaction for sales and service, achieved outstanding parts and accessories sales, and ensured that our employees truly embody the values of the Volvo brand.
Thanks to our customers' praises, our Rusnak Jaguar dealerships have the
privilege of being named a "Pride of Jaguar Retailer Excellence" award winner. This award honors
dealers who exceed expectations in several core elements of the business, like
customer satisfaction, sales performance, and overall business excellence. Our dedication
to such key elements has undoubtedly played a large role in the continued
success of our Jaguar dealership and the Jaguar brand overall.
Our Rusnak Mercedes-Benz dealerships received the Mercedes-Benz "Best of the Best" award, which recognizes superior performance in customer satisfaction, new vehicle sales, certified pre-owned sales, leadership and management, parts operations, and market penetration. These dealers represent the essence of the Mercedes-Benz brand: an enduring commitment to excellence combined with an entrepreneurial spirit and absolute dedication to customer satisfaction.
We are very proud to report that Rusnak BMW is among the dealerships chosen for the coveted "Center of Excellence" award. The awards go to the top performing BMW dealerships in the U.S. who distinguish themselves through exceptional performance, consistent brand representation and a center-wide dedication to providing an outstanding customer experience.
To those who have celebrated our efforts and allowed us
to provide award-winning service, please accept our heartfelt gratitude and
know that we will continue to provide the outstanding experience you expect and
deserve at Rusnak Auto Group. Victoria Rusnak, President and CEO of Rusnak Auto
Group, attributed this success to the hard work of employees who embody the
Rusnak Standard to deliver the best customer experience for our clients. In our
business, nothing is more important than customer loyalty and satisfaction, and
we're so proud that our dealerships have proven that they know how to delight
their customers and keep them coming back.