Manufacturer Excellence Awards at Rusnak Auto Group

Proud to Announce the 2018 Rusnak Auto Group Dealership Awards

Rusnak BMW honored with 2018 BMW Center of Excellence Award

At Rusnak Auto Group, we've always considered our Rusnak Standard to be the gold standard when it comes to delivering exceptional customer satisfaction and sales performance. Happily, it seems that belief has been vindicated, as Rusnak BMW was recently named a 2018 BMW Center of Excellence. This prestigious award recognizes the best of the best BMW dealers nationwide, and we're proud to say that our Thousand Oaks, CA BMW dealership is one of just 9% of dealers to be honored this year.

Much like its cars, BMW holds dealership candidates for the Center of Excellence Awards to exacting standards of quality. By evaluating 11 Key Performance Indicators that measure everything from sales performance to overall customer satisfaction, BMW selects only dealerships that fall into the top nine percent for its Center of Excellence Awards, ensuring that the very cream of crop is recognized accordingly.

It should go without saying that all of us here at Rusnak Auto Group are truly humbled to receive this honor, and it further reaffirms our commitment to the Rusnak Standard. We're always glad to go the extra mile to drive our business, and provide our customers with the unmatched luxury, quality, and customer service that are synonymous with the Rusnak brand.

For more information on the 2018 BMW Center of Excellence Award, feel free to visit the BMW Press Release site and Rusnak BMW Awards page. Alternatively, if you'd like to experience our dedication to excellence first-hand, feel free to visit Rusnak BMW at 3645 Auto Mall Drive in Thousand Oaks, CA today!

Mercedes-Benz of Arcadia, Rusnak BMW, and Rusnak/Pasadena Audi all receive Edmunds 5 Star Dealer Awards for 2018

2018 has been an amazing year at Rusnak Auto Group, as Mercedes-Benz of Arcadia, Rusnak BMW, and Rusnak/Pasadena Audi have all received Edmunds 5 Star Dealer Awards.  As Edmunds CEO Avi Steinlauf says, "Providing excellent customer satisfaction has never been more important than it is in today's highly connected world," and we are so happy to Rusnak Auto Group has been recognized with such service.

The entire Rusnak team is incredibly thrilled to have so many of our dealerships awarded with this prestigious award. We truly believe in the The Rusnak Standard, which provides clients with an undeniably outstanding experience at all Rusnak dealerships.


Rusnak/Westlake Porsche honored as a Porsche Premier Dealer for the fifth time in 2018 

It is with undeniable joy from the Rusnak Auto Group team that Rusnak/Westlake Porsche has been announced as a Porsche Premier Dealer for the fifth time in 2018! The Porsche Premier Dealer Program identifies the top 25 Porsche Dealers in the United States as achieving the highest performance among their peers.

Rusnak/Westlake Porsche has been recognized as a Porsche Premier Dealer in 2013, 2014, 2015, 2016, and 2018, and we look forward to maintaining this high standard for many years to come.

For more information about the Porsche Premier Dealer Program, learn more here, and to experience this premier service, visit Rusnak/Westlake Porsche at 3839 Auto Mall Drive, Thousand Oaks, CA 91362.

New DealerRater Consumer Satisfaction Awards for Hyundai Inland Empire, Rusnak BMW, and Rusnak/Pasandena Audi

In 2018, DealerRater Consumer Satisfaction awards went to Hyundai Inland Empire for the fourth year in a row, Rusnak BMW for third year in a row, and Rusnak/Pasadena Audi for the second year in a row. We are honored to receive this incredible achievement and will continue to provide customers with our award-winning service.


Rusnak/Westlake Audi CarGurus Top Rated Dealer in 2018

CarGurus recently started presenting their Top Rated Dealer Awards, and this year Rusnak/Westlake Audi was recognized with some of the highest average ratings from CarGurus shoppers. This achievement is due to all of the outstanding work and efforts from the Rusnak/Westlake Audi team, who strive to maintain The Rusnak Standard each and every day.

The Rusnak Standard is the Key to Our Success

To those who have celebrated our efforts and allowed us to provide award-winning service, please accept our heartfelt gratitude and know that we will continue to provide the outstanding experience you expect and deserve at Rusnak Auto Group. In our business, nothing is more important than customer loyalty and satisfaction, and we're so proud that our dealerships have proven that they know how to delight their customers and keep them coming back.

These awards are given to a select group of dealerships nationwide for overall performance regarding sales performance, facility standards, and customer satisfaction, and we're so honored to have been recognized for such outstandingly prestigious awards. In 2016 we've continued to prove that the Rusnak Standard has led to incredible successes for many of our dealerships. Read on to learn more about the prestigious awards won by many of our Southern California dealerships.

Explore More Recent Awards & Recognitions 

Rusnak/Pasadena Volvo earns 2016 Volvo Cars of North America Retailer of Excellence Award

At Rusnak Auto Group, excellence is our maxim. That's why we're proud to announce that Rusnak Pasadena Volvo has won a Volvo Cars of North America Retailer of Excellence Award for the second year running. This award is a distinct honor for our Pasadena, CA Volvo dealership, as its stringent standards mean that only a select few Volvo dealerships nationwide make the cut. Fortunately, here at Rusnak Auto Group, we adhere to the Rusnak Standard, a commitment to unparalleled quality in customer service, that helps our dealerships provide that exceptional dealership experience that meets and exceeds the standards of quality set forth by the Volvo brand.

The 2016 Volvo Cars of North America Retailer of Excellence Awards are given to dealerships who excel in all aspects of business, from product expertise, to sales, to customer satisfaction, and more. Happily, those are all strong points for Rusnak Pasadena Volvo. As one of the premier Volvo dealers serving the greater Pasadena, CA area since 1991, Rusnak Pasadena Volvo boasts a wealth of premium Volvo vehicles at hand and the experience to help guide customers to the luxury Swedish car that best suits their tastes. Couple that outstanding Volvo sales and financing experience with the unwavering quality of service offered staff and technicians alike, and it's easy to see why Rusnak Volvo Pasadena passed muster with this prestigious award.

If you'd like to learn more about how Rusnak Pasadena Volvo has earned the Volvo Cars North America Retailer of Excellence Award in this year and years past, feel free to visit its awards page for more information. Alternatively, if you'd like to experience the quality of service that Rusnak Pasadena Volvo has to offer for yourself, don't hesitate to stop in to our dealership at 2025 East Colorado Boulevard in Pasadena, CA today!

Mercedes-Benz of Arcadia recognized with 2016 Mercedes-Benz Best of the Best Dealer Recognition Award

At Rusnak Auto Group, providing the best of the best in dealership experiences here in Southern California is something we strive for every day. We take great pride in championing the Rusnak Standard at each and every one of our dealerships, and we're happy to say that our continued efforts have not gone unnoticed. In fact, one of our Rusnak Auto Group Dealerships, Mercedes-Benz of Arcadia, recently received the 2016 Mercedes-Benz Best of the Best Dealer Recognition Award.

Now it should go without saying that this is a huge honor for all of us here at Rusnak Auto Group, as the Mercedes-Benz Best of the Best Dealer Recognition Award is only given to the top 15 percent of dealers nationwide. The award recognizes dealers that excel in every aspect of sales, service, brand representation, and customer service. And with the dedication of our sales staff, financing professionals, service technicians, and the support of loyal customers like you, Mercedes-Benz of Arcadia has thrived on providing unrivaled luxury car shopping experiences to people all over the greater Arcadia, CA area.

If you're in the market for the best of the best in luxury cars and customer service experiences, this award practically affirms that you won't find yourself disappointed when you shop with Mercedes-Benz of Arcadia. If you'd like to learn more about the Mercedes-Benz Best of the Best Dealer Recognition Award and how Mercedes-Benz of Arcadia has earned this honor multiple times in recent years, feel free to visit the awards page or stop in to our Arcadia, CA Mercedes-Benz dealership to experience our outstanding quality of customer service for yourself today!

Rusnak/Pasadena Audi wins 2016 Audi Magna Society Award for 7th time!

Unrelenting drive for performance, premium quality, and driver satisfaction are all qualities that set Audi vehicles head and shoulders above the competition in the luxury segment.  We strive to embody those very same qualities in our business at Rusnak Auto Group. We're happy to announce that those efforts have not gone unrecognized, as Rusnak/Pasadena Audi has earned its 7th Audi Magna Society Award in 2016. This is an exceptional honor for our Pasadena, CA Audi dealership, recognizing it as one of the best Audi dealerships in the nation.

As one of just 86 Audi dealerships nationwide honored with a Magna Society Award, we take great pride in the fact that our commitment to the Rusnak Standard helped us to do so. The Audi Magna Society Awards recognize dealerships that meet and exceed business objectives and sales targets set out by the Audi brand. In addition to engaging in Audi brand sales and service programs and adhering to strict standards of quality, our friendly, knowledgeable staff at Rusnak/Pasadena Audi worked tirelessly to champion the Audi brand and culture, helping to immerse our valued customers in the rich luxury that defines Audi cars.

Now, we've never been ones to rest on our laurels here at Rusnak Auto Group, and we're looking forward to furthering our commitment to exceptional service and earning the business of drivers all over the greater Pasadena, CA area for many years to come. If you'd like to learn more about how Rusnak/Pasadena Audi won the 2016 Audi Magna Society Award, feel free to visit the Audi Newsroom and our Rusnak/Pasadena Audi awards page for more information. Of course, if you'd like to see the latest Audi models and experience our award-winning customer service for yourself, make sure to stop in to Rusnak/Pasadena Audi at 267 West Colorado Boulevard in Pasadena, CA at your earliest convenience.

Rusnak/Westlake Porsche Wins Porsche Premier Dealer Award

In order to be considered for the "Porsche Premier Dealer" award, a dealership must demonstrate their ability to meet and exceed the high standards established by Porsche. Along with meeting these standards, the dealership must also be able to show their ability to embrace the Porsche Business Model, which requires a dealership be able to demonstrate that they have met higher standards of performance than all other Porsche dealerships in the country. We're so thrilled that our Rusnak/Westlake Porsche were awarded this high recognition.

Rusnak/Pasadena Volvo - Retailer of Excellence Award

Rusnak Pasadena Volvo is proud to have been awarded the "Volvo Cars of North America Retailer of Excellence" award. This award recognizes Volvo dealers who excel in all aspects of a dealership's operations. To earn this recognition, we exceeded expectations in customer satisfaction for sales and service, achieved outstanding parts and accessories sales, and ensured that our employees truly embody the values of the Volvo brand.

Rusnak/Pasadena Jaguar - Pride of Jaguar Retailer Excellence

Thanks to our customers' praises, our Rusnak/Pasadena Jaguar had the privilege of being named a "Pride of Jaguar Retailer Excellence" award winner. This award honors dealers who exceed expectations in several core elements of the business, like customer satisfaction, sales performance, and overall business excellence. Our dedication to such key elements has undoubtedly played a large role in the continued success of our Jaguar dealership and the Jaguar brand overall.

Mercedes-Benz of Arcadia - Best of the Best

Our Mercedes-Benz of Arcadia received the Mercedes-Benz "Best of the Best" award, which recognizes superior performance in customer satisfaction, new vehicle sales, certified pre-owned sales, leadership and management, parts operations, and market penetration. These dealers represent the essence of the Mercedes-Benz brand: an enduring commitment to excellence combined with an entrepreneurial spirit and absolute dedication to customer satisfaction.

Rusnak BMW - 2015 Center of Excellence

We are very proud to report that Rusnak BMW is among the dealerships chosen for the coveted 2015 "Center of Excellence" award. The awards go to the top performing BMW dealerships in the U.S. who distinguish themselves through exceptional performance, consistent brand representation and a center-wide dedication to providing an outstanding customer experience.